Refund policy
All physical products are eligible for return within 30 days
of delivery. Items must be in original condition and packaging.
To start a return, email novabuiltbusiness@gmail.com with your
order number and reason for return.
Refunds are processed within 5-7 business days after we receive
the returned item.
Digital products (The Nova Method) are non-refundable once
delivered. If you experience technical issues, contact us
immediately.
Damaged or defective items: email us within 7 days with a photo.
We'll send a replacement at no cost.